FAQ

Technical

What is the technology needed to use W Tutors?

Technical Set-Up
 
W Tutors uses a high-quality audio and video chat technology that is seamlessly integrated into the W Tutors experience. With the integrated feature, you don’t need to use any complicated third-party applications to connect with each other.
 
1. You need to be using a laptop, PC or smart tablet. While it is possible to use your smartphone for lessons, we do not recommend due to the small screen size.
 
2. You need to be on a stable Wi-Fi/LAN connection. Check that you have at least 30Mbps for download and upload at https://www.speedtest.net.
 
3. For the best W Tutors experience, we recommend that you download the Google Chrome or Firefox browser. iOS users should use Safari.
 
4. You must have a webcam and microphone. Headphones are also recommended.