At times, you might miss a lesson due to a variety of reasons. If the reason is not communicated to your tutor prior to the lesson starting, it is only right that he/she is compensated for the effort in preparing and the time spent waiting for you in the lesson space. 

 

However, it is your tutor's decision whether to grant you a reschedule. If the lesson has been marked as completed, please contact us and we will help to allow it to be booked again.